Privacy Policy

1. Introduction

VisionPrimeHub is committed to protecting your personal data and maintaining transparency in our tax analytics services. This Privacy Policy explains in detail how we collect, process, and protect your data when providing our tax analytics, compliance services, and client support. Responsible handling of your personal and business information is the foundation of our tax analytics-client relationship and is ensured in accordance with the strictest ethical and professional standards.

The terms used in this Privacy Policy are defined in the General Data Protection Regulation (GDPR) and Singapore's Personal Data Protection Act (PDPA).

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2. Data Controller

The data controller for processing personal data within our tax analytics services and this website is:

VisionPrimeHub
Marina Bay Street 15
018982 Singapore
Singapore

Email: info@visionprimehub.com
Phone: +65 9508 3705
Business ID: 2023456K

3. Types of Data Processed

  • Personal identification data (name, email address, job title, business circumstances)
  • Contact information (email address, phone number, business address, preferred communication methods)
  • Tax analytics service data (tax information, compliance records, consultation records, service preferences)
  • Business tax data (tax analytics needs, compliance matters, tax optimization goals, tax concerns)
  • Website usage data (visit times, accessed pages, consultation scheduling, form submissions)
  • Technical information (IP address, browser type, device information, location data)
  • Communication records (client service interactions, tax analytics consultations, feedback, survey responses)

4. Purpose of Processing

  • Providing tax analytics advisory and compliance coaching
  • Managing client relationships and tax analytics service records
  • Providing personalized tax analytics advice and tax optimization development
  • Sending tax analytics updates and service change notifications
  • Improving our tax analytics services and client care
  • Conducting client satisfaction surveys and service quality assessments
  • Maintaining website security and preventing unauthorized access

5. Security Measures

We implement comprehensive security measures in accordance with Article 32 GDPR to protect your personal and tax analytics data. This includes modern encryption technologies for client information transmission, regular security audits of our digital platforms, and strict access controls. All personal and tax data is handled with the utmost care and is accessible only to authorized tax analytics personnel who are bound by strict confidentiality obligations and professional tax analytics ethics.

6. Your Rights

As an individual whose personal data is being processed, you have the following rights:

  • Right to access all stored personal data and tax analytics service data
  • Right to rectification of incorrect or incomplete client information
  • Right to erasure of your data after termination of tax analytics services
  • Right to restriction of processing of your personal data
  • Right to data portability to other tax analytics service providers
  • Right to object to processing, particularly for marketing purposes
  • Right to lodge a complaint with the competent supervisory authority (Personal Data Protection Commission of Singapore)

7. GDPR Compliance

VisionPrimeHub processes all personal data in full compliance with the General Data Protection Regulation (GDPR). We implement the following measures to maintain GDPR compliance:

  • Lawful processing: We process your data exclusively based on the six legal bases defined in GDPR (consent, contract performance, legal obligation, vital interests, public interest, or legitimate interest).
  • Data minimization: We collect only data necessary for proper provision of our tax analytics services and client support.
  • Transparency: This Privacy Policy informs you in clear, understandable language about all aspects of data processing.
  • Storage limitation: Your data will be stored only as long as necessary for the processing purpose or as long as legal retention periods exist.
  • Data security: We implement technical and organizational measures to maintain appropriate levels of client and user data security.
  • Processor agreements: External service providers who process data on our behalf are contractually bound in accordance with Article 28 GDPR.
  • Data Protection Impact Assessment: We conduct comprehensive data protection impact assessments for high-risk processing operations.

As a Singapore tax analytics company with international clients, we have appointed a qualified Data Protection Officer who serves as the direct contact person for all data protection-related questions. Contact details can be found in section 2.

8. Privacy Policy Changes

Continuous development of our tax analytics services and adaptation to changing professional requirements may require updates to this Privacy Policy. Therefore, we recommend that you regularly review this statement. In case of significant changes, we will proactively notify you through appropriate communication channels, such as email or a visible notice on our website. The current version is always available on this page with the appropriate validity date.